Appointment Management
Appointment bookings as a digital customer gateway for your service company
Create appointment slots with ease and make them accessible via your own booking page. Your customers receive all the necessary documents for preparation in advance via email – including the option to fill in documents at home in advance or sign them digitally on site. You can also book in spontaneous visitors manually on site by copying master data from previous appointments or scanning QR codes and health cards.
Benefits
Maximised reach and online presence
Increased efficiency through digitalisation of scheduling
Fewer no-shows thanks to reminders and cancellation options
Increased customer satisfaction thanks to the convenient booking service
Appointment bookings via No-Q offer:
Public and private bookings
Configure public or private appointments for closed groups, e.g: Nursing homes
Booking deadlines & lead times
Easily define booking or cancellation deadlines and lead times for appointments for worry-free planning
Age limit & contact persons
Set age restrictions and record contact details of parents or guardians
Personalised customer approach
Personalise your communication in multiple languages from emails to public booking pages
User-defined booking form fields
Define booking form fields per service and add customised extra fields
Internal and external reminder management
Never miss an appointment again with optional reminder functions for booking participants and employees
Appointments for individuals or groups
Easily organise appointments for individuals or groups such as families
Vouchers for better customer loyalty
Create voucher cards for discount campaigns and retain your customers in the long term
Data import & visitors/ document export
Your data is securely stored and can be easily exported. No-Q also allows CSV imports of bookings
Public and private bookings
Configure public or private appointments for closed groups, e.g: Nursing homes
Booking deadlines & lead times
Easily define booking or cancellation deadlines and lead times for appointments for worry-free planning
Age limit & contact persons
Set age restrictions and record contact details of parents or guardians
Personalised customer approach
Personalise your communication in multiple languages from emails to public booking pages
User-defined booking form fields
Define booking form fields per service and add customised extra fields
Internal and external reminder management
Never miss an appointment again with optional reminder functions for booking participants and employees
Appointments for individuals or groups
Easily organise appointments for individuals or groups such as families
Vouchers for better customer loyalty
Create voucher cards for discount campaigns and retain your customers in the long term
Data import & visitors/ document export
Your data is securely stored and can be easily exported. No-Q also allows CSV imports of bookings
Go paperless
No-Q enables comprehensive document management with advanced settings. You can upload your own documents, define and position pre-filled fields and checkboxes via an interactive editor. Participants can pre-fill and digitally sign these documents to enable a seamless paperless process.
- Editor for configuring automatic pre-filling
- Possibility to sign documents
- Secure document storage and export option
Video
Document management and interactive document editor
In this video, we show you our interactive editor, which you can use to automatically fill in the documents you have stored yourself and store signature fields for digital signing.
Paperless working thanks to digitally fillable documents and signatures
In this video, we show you how your customers can sign documents, such as treatment contracts and medical history forms, immediately after booking and from the comfort of their own home, and how you as an organisation can sign documents digitally.